Union Territories Civil Services (UTCS) 
Norms set by the Directorate of Training for the discharge of its functions.
Functions of the Directorate of Training for Organising and Conducting training programs/refresher courses for all officers/officials of GNCT Delhi including Local/Autonomous Bodies of GNCT Delhi , Class room Training Program followed by Departmental Examination for the Officer Trainees of IAS (AGMUT Cadre), Foundation Training Course for DANICS Probationers, Foundation Training Course for entry level officials of DASS Cadre and Organising Workshops, Seminars and Panel Discussions on topical issues relating to governance.
| S.No. | Name of the Activity | Norms for execution of activity | Concerned Committee/ Person |
| 1. | Preparation of Training Calendar containing details of training programs scheduled for the coming financial year | Designing the Course and formulating the Calendar and Ensuring wide circulation Dispatch by hand |
Academic Council |
| 2. | Request for nominations | Request is sent in the shape of Office Memorandum at least one month in advance to the date of training program. | Deputy Director/ Assistant Director (Training)/ Course Coordinator |
| 3. | Finalisation of schedule of Foundation Training Program for DANICS Probationers & Class Room Training Program for Officer Trainees of IAS (AGMUT Cadre) | Preparation and finalisation at least one month in advance to the start of the program. | Deputy Director/ Assistant Director (Training) |
| 4. | Organising and Conducting Training Program other than mentioned at S.No.3 | Class size of about 25 participants is ideal However for foundation Training Courses, the batch size is decided by the number of new incumbent |
Deputy Director/ Assistant Director (Training)/ Course Coordinator concerned |
| 5. | Maintenance of the database of the participants of the training programs | The participant is required to submit his/her completed bio-data to the Course Coordinator concerned before the start of the programme. The details of the participants who will complete the training would be entered into the database accordingly. | Deputy Director/ Assistant Director (Training)/ Course Coordinator concerned |
| 6. | Implementation of Centrally Sponsored Schemes/Projects | Preparation of Action Plan. Execution of the activities as per Action Plan Utilisation of Funds Review & Comments of Physical & Final Reports to be sent to the agency/ department concerned of the Govt. of India in a time bound manner |
Deputy Director/ Assistant Director (Training)/ Course Coordinator concerned |
GRIEVANCE REDRESSAL MECHANISM
Any citizen can submit their grievance in this office in person or through online mode viz. PGMS, CPGRAMS, LG Listening Post etc. The grievance are dealt with due care and diligence by the officer concerned for redressal of the grievance.