Union Territories Civil Services (UTCS) 
Introduction and Overview, Working of Government Office System, Noting and Drafting, Role of Personal Assistant and Private Secretary in a Govt. Office, Challenges in the Job of PPS, Career Prospects, Communication with Etiquettes and Telephone/Conference Call/Meeting Etiquettes, Types of Official Communication, Punctuality and discipline, decorum, Service Rule, CCS (Conduct) Rule, ACRs and APARs, ACP and MACPs, Medical Attendance Rules (DGEHS), LTC, Provident Funds (about GPF) & Leave Rules, Miscellaneous topics, Checks on delay, Introduction of E-Office, Interpersonal skills – Team Building, Art of Communications, Motivation and Conflict Management, Stress Management, MS Word, MS Power Point, Excel, Internet & E-Mail, PC Maintenance and Security.